Delivery policy

Delivery Policy

The work will be delivered by email. Delivery time will be based on the deadline paid for (with the minimum being within twelve hours). The clock for delivery starts at the time the order is successfully accepted by and paid for at one of our authorized retailers. Please ascertain you add essayplant@gmail.com to the Whitelist to accept emails without any delays.

Unclear Order Instructions

Because we work directly from your instructions they must be clear and precise. If your instructions are not clear and additional instructions are not provided in the required timeframe we cannot fulfill your order.

Be advised that once an order is completed any revision request must comply with the initial requirements and description. Any material changes from the initial instructions will be considered "editing". Editing is an additional service and the company will not conduct a free revision in that case.

Failure to meet the following schedule for provision of additional instructions if requested by us, according to the deadline paid for, will result in your order being cancelled. It is extremely important that you review your initial instructions to ensure that you have included all relevant information and details.

Deadline 10 days down to 48 hrs; additional instructions or requests must be received within the first five hours after order acceptance email.

Deadline 24 hrs or 12 hrs; additional instructions and all additional requests must be received within one hour of order acceptance email.